Privacy policy
This privacy policy tells you what to expect me to do with your personal information.
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What information I collect, use, and why
I collect or use the following information to contact you to arrange sessions and for safeguarding purposes in case of an emergency:
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Name and contact details
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Address
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Date of birth
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Health information (including dietary requirements, allergies and health conditions)
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Emergency contact details
Lawful bases
My lawful bases for collecting or using personal information to provide my services are:
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Consent
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Contract
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Vital interests
Where I get personal information from
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Directly from my clients
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Video doorbell security footage (where applicable)
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How long I keep information
I will keep the written details you provide for 7 years
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Who I share information with
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Organisations I need to share information with in an emergency for safeguarding reasons
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Emergency services (where necessary)
Your data protection rights
Under data protection law, you have rights including:
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Your right of access - You have the right to ask me for copies of your personal data.
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Your right to rectification - You have the right to ask me to rectify personal data you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.
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Your right to erasure - You have the right to ask me to erase your personal data in certain circumstances.
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Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal data in certain circumstances.
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Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
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Your right to data portability - You have the right to ask that I transfer the personal data you gave me to another organisation, or to you, in certain circumstances.
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Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t need to pay a fee to exercise your rights. If you make a request, I have one calendar month to respond to you.
To make a data protection rights request, please contact me.